The embrace, built into the frame.

Shipping & Returns

Shipping

We ship nationwide, anywhere in the Philippines.

Lead time

If Nookrest is in stock when you order, it ships within 3-5 business days. If it's not in stock, it's a pre-order and takes 5-8 weeks from the moment you order before it ships. The product page always shows which one currently applies. Either way, we'll email you once it's on its way.

Delivery cost

Free for our first customers (founding orders), anywhere in the Philippines. After the founding offer, a flat ₱899 nationwide. Delivery timing on top of the lead time above will depend on your location.

Tracking

Once your order ships, we'll send you the tracking details by email.

Returns & refunds

Because Nookrest is a large, freight-shipped piece of furniture, we don't accept change-of-mind returns. Round-trip freight on an item this size costs more than most returns are worth to either of us, so please make sure it's the right choice before ordering.

Damaged or defective items

If your chair arrives damaged, or something isn't working correctly, email abbraccio.ph@gmail.com with photos within 48 hours of delivery. We'll arrange a replacement or refund.

Warranty

We don't have a formal published warranty term yet. Mechanism or frame issues outside of shipping damage are handled case by case, email us and we'll sort it out.

Questions

Email abbraccio.ph@gmail.com or visit our Contact page.